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  • Order Number:
    • You can find this number in email our system send to you after you make payment successfully.

  • Booking Code:
    • You can find this code in e-ticket.

 

Order Number: You can find this number in email our system send to you after you make payment successfully.
Booking Code: You can find this code in e-ticket.

Same phone number when you booked train ticket (Include country code eg. Vietnam 0084 or +84)

Same email when you booked train ticket

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To Cancel Train Ticket:

  • Apply for your ticket book online at this website. (If you book ticket at train station you have go to train station to cancel ticket).
  • Money will refund to your card online.
  • Train tickets can cancel/change 24 hours before departure time (Apply for normal price & exclusive promotion price and Tet Vietnamese New Year)
  • Cancel/Change Fees: 30% of tickets (Apply for normal price & exclusive promotion price and Tet Vietnamese New Year).
  • You can find more information in our terms and conditions

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