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(type: hue to da nang, hanoi to lao cai, ho chi minh to phan thiet…)

WORKING & SUPPORT ONLINE

08:00 - 17:00 (Except National Holidays)
From Monday to Friday

Hotline: +8484.3.911.911 (Support: WhatsApp, iMessage, Telegram, KakaoTalk, Line, Viber, Zalo)

Email: booking@vietnamrailway.com.vn

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  • Order Number:
    • You can find this number in email our system send to you after you make payment successfully.

  • Booking Code:
    • You can find this code in e-ticket.

 

Order Number: You can find this number in email our system send to you after you make payment successfully.
Booking Code: You can find this code in e-ticket.

Same phone number when you booked train ticket (Include country code eg. Vietnam 0084 or +84)

Same email when you booked train ticket

 

 

To Cancel Train Ticket:

  • Apply for your ticket book online at this website. (If you book ticket at train station you have go to train station to cancel ticket)
  • Train ticket have to cancel 24 hours before departure time.
  • Money will refund to your card online.
  • You can find more information in our terms and conditions
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