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  • "Please note that the position of the seats is just for reference. Vietnam Railways may change the orientation of the carriage at the departure station anytime at their convenience. We hope you understand that this situation escapes our control and we cannot guarantee that the position of your seat will be the same as you want." So be prepared that even if you book a seat that should be facing the front and on the right hand side, when you actually board the train it may be switched around the other way and you could be facing backwards on the left hand side!
  • In some cases (due to weather...) train can not to run please cancel ticket direct at counter at train station where you can not to go and then send us email to let us know, our system will refund money for you.