FAQs: Frequently Asked Questions On Using Vietnam Railway Site

Get all the answers to the most frequently asked questions (FAQs) regarding  Vietnam Train Ticket: Rates, Cancel fees, buy online, and much, much more.

  1. What Is An E-Ticket?
  2. How Many Type Of Train Ticket?
  3. If I Lose My Ticket Of Reunification Train, How Can I Get On Train?
  4. What Happens If There Was A Mistake Made With The Name When Booking An E-Ticket?
  5. If I Haven’t Received My Tickets Yes, How Should I Do?

Update Train Running In April

  • From 01/04/2020 Stop running train SE1 from North to South (Plan running SE1 again on 26/04/2020)
  • From 03/04/2020 Stop running train SE2 from South To North. (Plan running SE2 again on 28/04/2020)
  • From 30/03/2020 Stop running all train between Hanoi & Hai Phong from Monday to Thursday. Friday, Saturday & Sunday only running train LP3 & LP5 from Hanoi To Hai Phong, and train LP6 & LP8 from Hai Phong To Hanoi.
  • All Train SP1, SP3 from Hanoi To Lao Cai & train SP2, SP4 From Lao Cai to Hanoi stop running from 19/03/2020 (update information later).
  • Train SE21 & SE22, SE10 & SE9, SQN1, SQN2 also stop running.
  • Train Hanoi To Nanning China also stop running
  • Train SPT1 from Phan Thiet To Ho Chi Minh & Train SPT2 from Ho Chi Minh To Phan Thiet only running at Friday, Saturday & Sunday until the end of April. If you want to go to Mui Ne on other date please choose Train Ho Chi Minh To Binh Thuan & Binh Thuan To Ho Chi Minh

Vietnam Railway Stop Running Train SE21 & SE22, SP1 & SP2, SQN1 & SQN2 – Train Hanoi To Nanning China also stop running until have update information.

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What Is An E-Ticket:

E-Tickets are an electronic version of the paper ticket. You can print the ticket in colour or black and white from any office, cafe or home that has a printer. Please note that tickets are strictly personal, nominative and non-transferable.

You can see E-ticket sample here

How Many Type Of Train Ticket?

We are selling some kind of train ticket bellow:

  • Hard Seat A/C (No Air Condition)
  • Hard Seat (With Air Condition)
  • Soft Seat (With Air Condition)
  • Hard Bed (6 Beds in Cabin) – Top Bed – Middle Bed – Bottom Bed (With Air Condition)
  • Soft Bed (4 Beds in Cabin) – Top Bed – Bottom Bed (With Air Condition)
  • VIP 2 Beds In Cabin: (or 2 Top-Beds Folding Up) (With Air Condition)

If I Lose My Ticket Of Reunification Train, How Can I Get On Train?

You can print the document again before the train’s departure time by using the email that Vietnam Railway System sent to you.
For 3rd company (Wooden Cabin), the ticket is original ticket, paper ticket. so we just print once time, and deliver to you. If you lose tickets, you have to buy new tickets for your trip. No refund for this situation.

What Happens If There Was A Mistake Made With The Name When Booking An E-Ticket?

You don’t have to book another E-Ticket if there is a typo mistake on the name entered. You can
travel with the ticket as long as the name is not completely different.

If I Haven’t Received My Tickets Yet, How Should I Do?

FIND TRAIN TICKET NOW