Privacy Policy

Please, take a few minutes to read our privacy policy to knowledge that how is your personal information used and specific measures that VietnamRailway.com.vn applies to protect your personal information.


privacypolicy

Update Timetable In October 2021

  • From North to South (Hanoi To Ho Chi Minh) Train SE7 & SE5 running again from 15/10/2021.
  • From South To North (Ho Chi Minh To Hanoi) Train SE8 & SE6 running again from 13/10/2021.
  • Train LP5 & LP6 Between Hanoi – Hai Phong also running again from 13/10/2021.
  • Require for passengers: 
  • If you stay in Green zone: Follow 5K rule + at least 1 time vaccine + Antigen rapid test/RT-PRC covid-19 test within 72 hours.
  • If you stay in Red zone/similar zone: Follow 5K rule + at least 2 times vaccine (second times vaccine more than 14 days) (can use pc-covid app on IOS or Google Play or Certificate test covid-19) + Antigen rapid test/RT-PCR covid-19 test within 72 hours.
  • Children only need Antigen rapid test/RT-PCR covid-19 test same as parents.
  • Fill in the form Covid-19 Prevention Commit (this form will send to your email with e-ticket). This is Vietnamese form but you can see translate here
  • Follow 5K Rules – Khau trang (facemask)- (Khu khuan) disinfection- (Khoang cach) distance- (Khong tu tap) no gathering – (Khai bao y te Fill in the form in tokhaiyte.vn) health declaration

Most of ticket go this time sold out. Please send us message to +84843911911 (Support: WhatsApp, iMessage, Telegram, KakaoTalk, Line, Viber, Zalo) to check ticket available or not available before book ticket online.

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We promise that your information is absolutely secure, we do not provide any information to a third party without your permission.

We collect basic information such as your name, email, phone numbers.. for more convenient exchange you about our services or to improve our service or if you agree to receive promotions (if have)…

We guarantee only use personal information to serve your purpose. We will not sell, distribute or lease the personal information of customers to any third party . Except for the following specific cases : l According to the legal requirements of a governmental authority or when we believe that doing so is necessary and appropriate in order to comply with the regulatory requirements l . In the remaining cases , we will notify specific customers when to disclose information to a third party and this information is provided only when you agreed.

We pledge that your information is secure. To protect personal data that you provide to us , and we have made use of systems and management processes accordingly. Furthermore, we have implemented and use security procedures and the limited physical and technical access to and use of personal information. Only authorized employees are permitted to access personal information to perform their duties for our services.

If you understand our Terms and Conditions and Privacy Policy already no reason to spend more time here:

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