Privacy Policy

Please, take a few minutes to read our privacy policy to knowledge that how is your personal information used and specific measures that VietnamRailway.com.vn applies to protect your personal information.


privacypolicy

Warring:

  • From 25/04/2024 to 05/05/2024 is Reunification Day – This time very big holiday in Vietnam and most of route price more expensive and also not available. If you plan go this time please contact us to check price & ticket available. 
  • From 15/05/2024 system running with new timetable & price also more expensive please contact us to check update information before booking ticket.
  • This time system VERY BUSY (most of ticket not available) if you please contact us or chat hotline number to get support.
  • Some special date price is different (maybe cheaper maybe more expensive) if you want to know exactly please contact supporters to check information is better.

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Train Tips:

  • Highly recommend book train ticket 2-3 days before departure date to make sure ticket available.
  • DO NOT BOOK Train ticket 2 hour before departure time (System close to sell ticket about 2 hours before departure time). Please chat with us if you want to book ticket very close departure time.
  • DO NOT BOOK Train ticket go 3 months in advance, because system doesn’t open ticket too far departure date.
  • Quick support: send us message to hotline number +8484.3.911.911 (Support iMessage, Whatsapp, Telegram, Zalo, Viber…)

We promise that your information is absolutely secure, we do not provide any information to a third party without your permission.

We collect basic information such as your name, email, phone numbers.. for more convenient exchange you about our services or to improve our service or if you agree to receive promotions (if have)…

We guarantee only use personal information to serve your purpose. We will not sell, distribute or lease the personal information of customers to any third party . Except for the following specific cases : l According to the legal requirements of a governmental authority or when we believe that doing so is necessary and appropriate in order to comply with the regulatory requirements l . In the remaining cases , we will notify specific customers when to disclose information to a third party and this information is provided only when you agreed.

We pledge that your information is secure. To protect personal data that you provide to us , and we have made use of systems and management processes accordingly. Furthermore, we have implemented and use security procedures and the limited physical and technical access to and use of personal information. Only authorized employees are permitted to access personal information to perform their duties for our services.

If you understand our Terms and Conditions and Privacy Policy already no reason to spend more time here:

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