Privacy Policy

Please, take a few minutes to read our privacy policy to knowledge that how is your personal information used and specific measures that applies to protect your personal information.


Vietnamese New Year (Tet) on 16th February 2018

That mean from 1st February 2018 to 28th February 2018 is high season (Very hard to book train ticket). If you go at this time please contact us before to book ticket to make sure ticket available or not available and get new price.

Surcharge price increased from 10% to 30% on this time.

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Use code: chapa2018 to get discount 2usd for routes between Hanoi and Lao Cai


We promise that your information is absolutely secure, we do not provide any information to a third party without your permission.

We collect basic information such as your name, email, phone numbers.. for more convenient exchange you about our services or to improve our service or if you agree to receive promotions (if have)…

We guarantee only use personal information to serve your purpose. We will not sell, distribute or lease the personal information of customers to any third party . Except for the following specific cases : l According to the legal requirements of a governmental authority or when we believe that doing so is necessary and appropriate in order to comply with the regulatory requirements l . In the remaining cases , we will notify specific customers when to disclose information to a third party and this information is provided only when you agreed.

We pledge that your information is secure. To protect personal data that you provide to us , and we have made use of systems and management processes accordingly. Furthermore, we have implemented and use security procedures and the limited physical and technical access to and use of personal information. Only authorized employees are permitted to access personal information to perform their duties for our services.

If you understand our Terms and Conditions and Privacy Policy already no reason to spend more time here: